中東航班逐步回暖！中國平臺48小時跨國救援滯留老人

地區局勢牽動萬千人心，中東大面積航班中斷后，終于迎來回暖信號！

航空數據服務商飛常準（VariFlight）3月6日7時更新的最新數據顯示，中東及周邊地區航運在經歷連日嚴重中斷后，近三天已顯現逐步修復的積極態勢。

Flight operations across the Middle East and surrounding regions are showing tentative signs of recovery after days of severe disruption caused by escalating regional tensions.

航班數據回暖！

赴華航線復航打通回家路

實打實的數據見證復蘇：

3月3日至5日，中東及周邊區域執飛航班從5093班攀升至5944班，取消航班從3282班降至2688班，航班取消率直接從35.1%回落至27.0%！

Between Tuesday and Thursday, the number of operated flights in the region rose from 5,093 to 5,944, while cancellations declined from 3,282 to 2,688. The overall cancellation rate dropped from 35.1 percent to 27.0 percent.

按中東、北非及周邊23國出港端口徑統計：3月5日執飛出港航班4095班，較3月3日增加554班，取消率從33.0%降至25.6%，約150個出港機場保持正常運營。

伊斯坦布爾、吉達、薩比哈·格克琴、利雅得、開羅機場構成核心離境通道，迪拜等海灣樞紐航班量明顯回升，但取消率仍處高位，區域航運復蘇仍不均衡。

航線恢復迎來好消息！3月4日、5日分別新增/恢復559條、625條航線，主打連通歐洲主干線、俄語區及南亞市場；多條赴華航線同步復航——伊斯坦布爾—北京大興、迪拜—上海浦東、開羅—成都天府、利雅得—北京首都等航線重啟，為滯留旅客打通了珍貴的返程通道。

Several China-bound routes have also resumed operations, providing much-needed pathways home for stranded travelers.

前瞻排班數據更讓人安心：3月7日至12日，該區域計劃航班75317班，其中15463班已標注取消，整體取消率約20.5%；預計取消率將從3月7日的22.5%逐步降至3月12日的18.3%，僅伊朗、伊拉克相關航線仍受局勢嚴重影響。

Looking ahead, the schedule data offers further reassurance. From March 7 to March 12, a total of 75,317 flights are scheduled in the region, with 15,463 already marked as canceled, bringing the overall cancellation rate to about 20.5 percent. The rate is expected to decline gradually from 22.5 percent on March 7 to 18.3 percent by March 12, although routes involving Iran and Iraq remain among the most heavily affected.

48小時跨國救援！

中國平臺暖心守護高齡滯留旅客

航班逐步恢復的同時，中國旅行平臺的緊急救援從未停歇，用行動守護每一位海外同胞！

2月28日中東局勢升級后，揪心一幕發生在阿布扎比：4名年過六旬的中國游客因返程航班全部取消被迫滯留，團內有癌癥患者、多名慢性病患者，隨身藥品即將耗盡，無奈之下向攜程發起緊急求助。

Four Chinese tourists in their 60s were stranded in Abu Dhabi after their return flights were canceled. The group included a cancer patient and several travelers with chronic illnesses whose medications were running out, prompting them to seek urgent assistance.

攜程團隊第一時間啟動應急響應：

憑航班取消證明為老人免費辦理酒店續住，解決落腳難題；專人在當地加急采購處方藥，守住健康底線；聯動中國駐當地使領館，完成滯留人員及健康狀況特殊報備，全程打通回國通道。

Trip.com Group immediately activated its emergency response mechanism, securing complimentary hotel extensions based on the flight cancellation documentation, arranging for prescription medications to be urgently sourced locally, and coordinating with the Chinese consulate to report the stranded travelers and their medical conditions while facilitating their return to China.

極限改簽創造奇跡！老人原返程航班為3月2日MU246，先改簽至3月7日MU266，平臺又額外爭取到3月5日EK304航班座位，讓老人們提前2天踏上歸途！從發起求助到平安落地國內，全程僅用48小時。

The travelers were originally booked on flight MU246 on Monday and were first rebooked onto MU266 departing Saturday. The platform later secured seats on Emirates flight EK304 on Thursday, allowing them to return home two days earlier than planned. From the moment the request for help was made to their safe arrival in China, the entire process took only about 48 hours.

“你們不只是幫我們改了一張機票，更是救了我們幾個老伙計的命！”

回國后，游客竇阿姨的一句致謝，戳中無數人淚點。

"You didn't just help us change a plane ticket — you saved the lives of several old friends," one of the travelers, surnamed Dou, wrote to customer service staff after returning to China.

機制升級+全額無損退！

中國平臺兜底保障太安心

暖心救援不止個案！一名65歲游客價值12598元的迪拜跟團游訂單，因局勢動蕩無法出行，攜程突破常規不可抗力條款，全力協調供應商實現全額無損退訂，幫老人守住全部錢款。

更值得點贊的是，平臺以此為契機升級保障機制，將同類受影響訂單直接納入保障范圍，后續旅客無需漫長協調，即可享受便捷退改服務。

3月4日，攜程正式升級中東地區旅行訂單保障政策：2月28日17時前預訂、出行日期在2月28日之后的酒店訂單，兜底保障期限從3月5日延長至3月15日！

On Wednesday, Trip.com Group officially upgraded its protection policy for travel orders related to the Middle East. For hotel bookings made before 5 pm on Feb 28 with travel dates after Feb 28, the guarantee period has been extended from March 5 to March 15.

截至3月4日18時，攜程已處理機票、酒店、度假套餐等受影響訂單超4萬筆，累計為旅客挽回經濟損失超2億元人民幣！

As of 6 pm on Wednesday, the platform had processed more than 40,000 affected orders — including flights, hotels, and vacation packages — helping travelers recover more than 200 million yuan in potential losses.

從航班回暖的好消息，到跨國救援的暖心事，中國溫度始終守護著海外同胞的每一段歸途。

記者：李靜

跟著China Daily

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