“靈隱寺對38萬爽約者出手了”

2月3日，話題“靈隱寺對38萬爽約者出手了”沖上熱搜。

A surge in missed reservations at Lingyin Temple in Hangzhou, capital of Zhejiang province, has prompted authorities to overhaul the booking system, introducing stricter measures to curb no-shows and improve access to the popular site.

The topic "Lingyin Temple takes action against 380,000 no-shows" trended on social media on Tuesday, drawing widespread attention.

相關話題內容顯示，杭州靈隱寺于2025年12月1日開始實施免票，截至1月25日，免票56天，該景區累計已有38萬人爽約。單日最高爽約2.2萬人，超過當日核定入園總量的三分之一。

Public information shows that since free admission began on Dec 1, 2025, 380,000 reservations went unused over a 56-day period. At its peak, daily no-shows reached 22,000, accounting for more than one-third of the site's approved visitor capacity.

1月26日，杭州西湖風景名勝區靈隱管理處發布關于優化杭州靈隱飛來峰景區預約機制的通告：

為進一步優化杭州靈隱飛來峰景區公共資源分配，解決預約過程中游客反映的問題，提升游覽體驗，景區決定自2026年2月1日起，對現行的預約機制進行優化升級，全新推出“線上候補”功能，并對預約規則進行優化調整。

通告明確：“首次爽約，預約賬號和被預約人將被暫停預約資格30日。后續如再次爽約，暫停期將累計延長（如第2次60日，第3次90日）。”

In response, authorities announced on Jan 26 that the reservation system for the Feilai Peak scenic area will be upgraded from Feb 1, 2026, with the introduction of an online waitlist and stricter booking rules to improve resource allocation and curb repeated no-shows.

Under the new rules, a first no-show will result in a 30-day suspension for both the booking account and the registered visitor, with penalties increasing to 60 days for a second offense and 90 days for a third.

具體優化措施如下：

因不可抗力因素無法履約怎么辦？據報道，靈隱飛來峰景區相關負責人介紹，“我們也保留了特殊情況申述渠道，對于因極端天氣、突發疾病、交通事故等不可抗力因素確實無法履約的游客。相關人員可通過咨詢電話提交有效證明材料，申請進行個案審核。”

Officials said exemptions would apply in cases of force majeure. Visitors affected by extreme weather, sudden illness, or traffic accidents may submit supporting documents via a hotline for case-by-case review.

majeure /m?????(r)/ 不可抗力

來源：人民網-浙江頻道 錢江晚報 杭州靈隱

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